Ticket type: Suggestions Owner: 711925174160719922 Handled by: destructively__ (1012012939315789865) — closed by same staff. Summary: - User asked how to access the Pro channel/page. - Staff confirmed the user was subscribed, pointed them to the Pro channel (<#1528460692481511434>) and said they'd instruct the bot to assign the Pro role. - User located the channel and thanked staff. Outcome: - User successfully found the Pro channel. Staff initiated a bot role assignment; there is no explicit log entry in the transcript confirming the role was granted, but the user acknowledged the help.