<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-rolerequest-wineicetea (1531798343431225485)
Ticket Type: ROLE_REQUEST
Ticket Owner: 1288278904976441355
Created: 7/28/2026, 10:59:44 PM
Locked: no
Claimed: 1168610887066730520
Messages: 19

AI Ticket Summary

Ticket type: Role Request Ticket owner: 1288278904976441355 (wineicetea) Claimed by: 1168610887066730520 (a.l.e.y.x) Closed by: 1012012939315789865 (destructively__) Summary: - User asked whether the "Pro" Discord role is for Aspect Pro subscribers and whether custom characters can be deleted. - Staff confirmed the Pro role is for users with an active Aspect Pro subscription and asked the user to provide proof (Aspect app -> Settings -> Aspect Pro button / subscription page). - Staff confirmed custom characters cannot be deleted at this time and recommended editing the character details instead, then resetting the conversation after changes. - Staff clarified that the sliders on the character page are purely visual and do not have functional effects there. - a.l.e.y.x pinged destructively__ to grant the role; destructively__ also reminded the user to add channel <#1528460692481511434> to their channel list. Final result / outstanding items: - Staff were notified to grant the Pro role, but there is no explicit confirmation in the transcript that the role was granted. The user acknowledged and thanked staff. - Action required by user: provide subscription proof via the Aspect app page and add <#1528460692481511434> to their channel list (as instructed).

This is the start of #ticket-rolerequest-wineicetea channel. Hello @wineicetea! Thank you for opening a **Role Request** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

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Thank you for your patience and cooperation!
i assume the pro role is for people who bought aspect pro? also quick irrelevant question, can you delete a custom character? i assume the pro role is for people who bought aspect pro? Hi! It is! You can claim the discord role if you have an active subscription. also quick irrelevant question, can you delete a custom character? No! You may not at this time! I'm sorry for that. ah okay, do you recommend just changing the details instead? Hi! It is! You can claim the discord role if you have an active subscription. Where can I do that? -# and how... ah okay, do you recommend just changing the details instead? Yup! I would recommend that, but make sure you resets your conversation afterwards haha! -# and how... You may send a proof here! (Aspect Subscription Page in app -> **Settings** > **Aspect Pro** button) Like that? also do those sliders work? I know they work when posting but do they do anything on that page? [no text] Nice! That's it haha, i'll ping @limitless ⌁ Community Manager for they to give your role as soon as possible! but do they do anything on that page? Nope! Those sliders are fake and visual only. @wineicetea
Make sure to add #🎬pro-aspect to your channel’s list.
<@1288278904976441355> Make sure to add <#1528460692481511434> to your channel’s list. Ohh okay tysm!
Exported transcript automatically when the ticket was closed.
Top participants:
11 - @wineicetea#0 (1288278904976441355)
6 - @a.l.e.y.x#0 (1168610887066730520)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @destructively__#0 (1012012939315789865)