<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-rolerequest-streethyuk (1544767525647159349)
Ticket Type: ROLE_REQUEST
Ticket Owner: 1500853144517738689
Created: 9/2/2026, 5:54:38 PM
Locked: no
Claimed: 1168610887066730520
Messages: 8

AI Ticket Summary

The user requested the Pro plan role and was asked to provide purchase verification, such as a receipt with personal information hidden or app store subscription details. The user indicated they had provided sufficient proof, and staff acknowledged it and asked them to wait. The user also asked whether their subscription would be extended for time lost due to an app issue; staff said they were unsure but it was most likely not possible. The final outcome of the role assignment is not explicitly confirmed in the ticket.

This is the start of #ticket-rolerequest-streethyuk channel. Hello @길에서사는나! Thank you for opening a **Role Request** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

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If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation! Hi @길에서사는나!
You may get your role after a quick verification!
Please, could you provide a proof of the purchase of the Pro plan? (such as receipt with **hidden personal info**, or subscription details in app store) Would this be enough? Thank you! Please be patient. Thank you! I know you’re probably really busy with the current issue, especially since so many people keep asking the same questions. I really appreciate your hard work!

By the way, I was wondering if the subscription will be extended for the time we haven’t been able to use the app because of this issue. It’s totally okay if it’s not possible, though! I’ll continue subscribing to the app either way. 😊 I am not sure, but most likely not!
Sorry for any inconviences. Thank you for taking the time to answer even though I’m sure you’re really busy with everything going on right now! I really appreciate it. 🥹❤️ Thank you for taking the time to answer even though I’m sure you’re really busy with everything going on right now! I really appreciate it. Of course! Thank you! ❤️
Exported transcript automatically when the ticket was closed.
Top participants:
4 - @a.l.e.y.x#0 (1168610887066730520)
3 - @streethyuk#0 (1500853144517738689)
1 - @Aspect Assistant#2405 (1479500542832021527)