**Ticket Summary – Role Request** - **Issue:** The user requested verification for their Pro status/role because they and others were temporarily unable to log in. They asked whether to wait or provide proof. - **Staff response:** a.l.e.y.x explained that purchase proof could be provided, such as an app store subscription screenshot or receipt with personal/financial information hidden. The user submitted a German-language screenshot showing identifying context, which staff acknowledged and escalated/tagged destructively__. - **Additional question:** The user asked about gaining more followers, explaining they were receiving roughly 20 followers per post and felt stuck around 1.7k. Staff advised that there was no guaranteed shortcut and provided a related Discord resource. - **Outcome:** Staff indicated the user would eventually get their “Draco” back, but the transcript does not explicitly confirm that the Pro role or item was restored before the ticket was closed.