<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-rolerequest-lufyyz (1544767466545221642)
Ticket Type: ROLE_REQUEST
Ticket Owner: 570628995037659158
Created: 9/2/2026, 5:54:24 PM
Locked: no
Claimed: 1168610887066730520
Messages: 7

AI Ticket Summary

The user requested the Pro plan role and was asked to provide purchase verification, such as a receipt with personal information hidden or app store subscription details. The user stated they paid for a full year and canceled the subscription to renew manually later, but no proof was provided in the ticket. Staff explained that the role grants access to a private Discord channel. The ticket’s final role-assignment outcome is not clearly documented.

This is the start of #ticket-rolerequest-lufyyz channel. Hello @LufyyZ! Thank you for opening a **Role Request** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

Once a member of @Community Manager, @Helper, @Moderator, @Trial Helper has reviewed your ticket, you’ll receive a reply here.
If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation! Hi @LufyyZ!
You may get your role after a quick verification!
Please, could you provide a proof of the purchase of the Pro plan? (such as receipt with **hidden personal info**, or subscription details in app store) I paid for a full year, then I canceled the subscription so I can renew it myself whenever I want. Thank you! Please be patient. Yep but little question what is this role thing? I never heard about that I went on there to see if they were saying anything about the issues with the app today, and I found this. The role gives for example access to a private channel in this Discord! Ohh okok
Exported transcript automatically when the ticket was closed.
Top participants:
3 - @a.l.e.y.x#0 (1168610887066730520)
3 - @lufyyz.#0 (570628995037659158)
1 - @Aspect Assistant#2405 (1479500542832021527)