<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-rolerequest-heroptix (1532202825940078662)
Ticket Type: ROLE_REQUEST
Ticket Owner: 405784596450639873
Created: 7/30/2026, 1:47:00 AM
Locked: no
Claimed: 1260579581073821706
Messages: 8

AI Ticket Summary

Ticket type: Role Request Summary: - Issue: User heroptix (405784596450639873) requested the "pro" (Aspect Pro) role for the account tied to heroptiiix@gmail.com. - Staff actions: - alexasophie_ (1260579581073821706) asked the user for a screenshot of their pro page, then — as a trial helper — confirmed they could not assign the role and escalated the request to Limitless for assignment. - destructively__ (1012012939315789865) instructed the user to add channel <#1528460692481511434> to their channel’s list. - Final result: Role assignment was escalated to Limitless and remains pending (no confirmation of assignment in the ticket). The user acknowledged staff instructions. Ticket was closed by destructively__ (1012012939315789865). No other technical or account changes were recorded in the conversation.

This is the start of #ticket-rolerequest-heroptix channel. Hello @heroptix! Thank you for opening a **Role Request** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

Once a member of @Trial Helper, @Helper, @Helper Team Lead, @Moderator, @Moderation Team Lead, @Community Manager has reviewed your ticket, you’ll receive a reply here.
If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation!
Hello! I hope this was the right thing to do, im here to request the pro role, as i currently have aspect pro for heroptiiix@gmail.com

thank you for your help!
Hello! I hope this was the right thing to do, im here to request the pro role, as i currently have aspect pro for heroptiiix@gmail.com than Can you send a screenshot of your pro page? It’s different from non subscribers. Can you send a screenshot of your pro page? It’s different from non subscribers. [no text] Thank you! As I’m just a trial helper, I can’t give you your role, but Limitless has been informed and will assign it as soon as they can 🤍 Thank you! Have a great day! 🖤 @heroptix
Make sure you add #🎬pro-aspect to your channel’s list. 🙂
Thank you!
Exported transcript automatically when the ticket was closed.
Top participants:
4 - @heroptix#0 (405784596450639873)
2 - @alexasophie_#0 (1260579581073821706)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @destructively__#0 (1012012939315789865)