Ticket type: Role Request Summary: - Issue: User heroptix (405784596450639873) requested the "pro" (Aspect Pro) role for the account tied to heroptiiix@gmail.com. - Staff actions: - alexasophie_ (1260579581073821706) asked the user for a screenshot of their pro page, then — as a trial helper — confirmed they could not assign the role and escalated the request to Limitless for assignment. - destructively__ (1012012939315789865) instructed the user to add channel <#1528460692481511434> to their channel’s list. - Final result: Role assignment was escalated to Limitless and remains pending (no confirmation of assignment in the ticket). The user acknowledged staff instructions. Ticket was closed by destructively__ (1012012939315789865). No other technical or account changes were recorded in the conversation.