Ticket type: App Support Ticket owner: 828934991278374953 Staff handled by: destructively__ (1012012939315789865) — claimed and closed the ticket Summary: - There are no user messages in the ticket log, so the original problem is not recorded here. - Staff asked the user if the issue had happened again and requested feedback so the issue could be marked as solved (2026-05-11 22:57:20 UTC). - Staff later noted they might not have successfully tagged the user (2026-05-12 18:11:34 UTC). Final result: - Ticket was closed by staff (destructively__). No user confirmation or resolution is present in the log, so it is unclear whether the issue was actually resolved. Important technical details: - None available in the messages; the conversation contains only staff outreach and no description of the original app issue.