<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-billing-wdhjn (1523115222930427977)
Ticket Type: BILLING
Ticket Owner: 1184931498898509956
Created: 7/4/2026, 11:56:07 PM
Locked: no
Claimed: 1265172963502854207
Messages: 18

AI Ticket Summary

Summary — Billing Support ticket (Owner: 1184931498898509956; claimed by flowing.bloom / closed by destructively__) User issue - User (email: retive04@gmail.com) asked whether they can buy an annual Aspect Pro subscription with a card (not via Apple), and whether any discounts or monthly plans are available. They also asked if a purchase made on Google Play could be restored on iPhone, and offered to pay staff directly (P2P) or try a free month. Staff response / technical details - Only supported payment methods are the App Store (Apple) and Google Play; there is currently no alternative card checkout or direct P2P payment option. - No discounts are available at this time; staff noted occasional Pro giveaways. - Purchases are locked to the store used (Apple vs Google); you cannot buy on Google Play and restore that purchase on the Apple App Store. - Monthly billing is not available yet — devs are still working on it. - There are no current plans for a web version; staff invited the user to file a feature request in the designated channel. Final outcome - The user indicated they would not purchase because they cannot use Apple Pay. Staff declined P2P/payment outside app stores and explained the store-locking and lack of monthly/web options. No payment was processed and no workaround was offered. Ticket closed by destructively__. Notes - Conversation was clear and contained no unresolved technical contradictions.

This is the start of #ticket-billing-wdhjn channel. Hello @Alex Reed! Thank you for opening a **Billing Support** ticket.
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Thank you for your patience and cooperation! Hello my friend my email on aspect is retive04@gmail.com I have two questions:
1. I prefer not to purchase an annual subscription through the Apple Store—can I buy it elsewhere using a card?
2. Is a discount available? Hi Alex. Thanks for reaching out. My name is Noor and I’d be happy to assist you Unfortunately, there is no other option aside from an annual subscription for Aspect Pro at the time. There are also no current discounts available but we do occasional Pro giveaways! Ok so I will not buy it because I can’t use Apple Pay sorry What if I send you money somewhere else for example Revolout and you enable on my account email the premium for one year? This would be more accurate and easier I want it please We can try a free month if you want What if I send you money somewhere else for example Revolout and you enable on my account email the premium for one year? Sorry we dont do P2P transactions our only payment methods are google play and apple What if I get this from google pay and restore it on iphone is this possible? And do you have monthly payment? What if I get this from google pay and restore it on iphone is this possible? No it isn’t possible, the purchase is locked and hold under google and Apple, if you purchase something on the App Store you can’t restore it on the Google store. @Alex Reed ^ And do you have monthly payment? Not yet no, the devs are still working on it. Ok and please it will be a lot profitable for you to create a website that can view your account and make the payment from here Ok and please it will be a lot profitable for you to create a website that can view your account and make the payment from here As of now there’s no plans for a web version, but you’re more than welcome to make a feature request on #💭-feature-request !
Exported transcript automatically when the ticket was closed.
Top participants:
10 - @wdhjn#0 (1184931498898509956)
4 - @destructively__#0 (1012012939315789865)
2 - @flowing.bloom#0 (1265172963502854207)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @helltaker21#0 (1129794461631787160)