Summary — Billing Support ticket (owner: 227292824863768578) Issue: - User reports purchased gold and “create character” gold were spent but did not generate any photos for posts (these attempts were made before the DM-picture update). - Additionally, the free 300 gold from 3 characters never credited/worked. Staff actions: - Claimed by falsealarm2109 (519897389864058880): asked whether the missing pictures were in DMs or posts and requested screenshots. The user confirmed posts and said they have screenshots. - Followed up by destructively__ (1012012939315789865): asked the user to try the “restore” button for the gold; user tried and reported it did not work. - destructively__ advised the user to use the support section of the Aspect app (press “message,” describe the issue, and send) so developers can investigate and refund the gold. Technical/details: - Problem affects posts (not DMs) and predates the DM-picture update. - “Restore” button did not resolve the missing gold. - User indicated they have screenshots but no confirmation in the ticket that staff or devs reviewed them. Final outcome: - Not resolved within this ticket. User was directed to submit a support message via Aspect so developers can investigate and refund the missing gold. Ticket closed by destructively__ (1012012939315789865).