<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-billing-unlucky1050 (1529584197788897351)
Ticket Type: BILLING
Ticket Owner: 908782298667810846
Created: 7/22/2026, 8:21:31 PM
Locked: no
Claimed: no
Messages: 3

AI Ticket Summary

Ticket type: Billing Support Ticket owner: 908782298667810846 Staff involved / closed by: destructively__ (1012012939315789865) Claimed by: Nobody Summary: - User issue: The user reported that when they choose the "second option" after receiving a character photo, it indicates the next photo should "instant unlock," but that behavior is not happening. The user asked if they misunderstood the feature. - Staff action: Staff asked for clarification and specifically whether the problem was that the in‑game currency (gold) was being refunded. - Outcome: No further information was provided by the user in the thread. The ticket was closed by staff (destructively__) with no recorded resolution. Important notes / next steps (not performed in this ticket): - Additional details needed from the user to diagnose: exact steps to reproduce, whether gold was spent and/or refunded, screenshots or video of the option and result, platform/device, and any transaction IDs.

This is the start of #ticket-billing-unlucky1050 channel. Hello @Unluckyメ! Thank you for opening a **Billing Support** ticket.
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Hi just a question please.
When I got a photo from a character The secound option say that the next photo gonna instant unlock but it don’t work maybe I juste don’t really understand the things ? Ty
Hi just a question please. When I got a photo from a character The secound option say that the next photo gonna instant unlock but it don’t Elaborate?
Are you having the issue that the gold gets refunded?
Exported transcript automatically when the ticket was closed.
Top participants:
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @unlucky_1050#0 (908782298667810846)
1 - @destructively__#0 (1012012939315789865)