<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-billing-tracheae (1526151717022990406)
Ticket Type: BILLING
Ticket Owner: 997690052668833863
Created: 7/13/2026, 9:02:04 AM
Locked: no
Claimed: 1168610887066730520
Messages: 5

AI Ticket Summary

Summary — Billing Support ticket (Owner: 997690052668833863) - User issue: The user recently installed Aspect and wanted to subscribe to Pro, but the in-app subscription picker only showed a Yearly Pro option. The App Store listing showed additional tiers (including Gold/monthly), so the user asked why those weren't available in the app. - Staff actions & technical details: Staff (a.l.e.y.x) confirmed the app currently supports only the Yearly Pro plan. They advised the user not to subscribe or switch plans via the phone’s app store because any other purchase options shown there are planned but not yet functional. Staff stated there is no ETA for a monthly Pro plan. - Outcome: User acknowledged and was satisfied. Staff closed the ticket. No further action or timeline provided.

This is the start of #ticket-billing-tracheae channel. Hello @ٴ឵! Thank you for opening a **Billing Support** ticket.
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Thank you for your patience and cooperation! hai its not really that big of an issue im more so wondering about something regarding billing?

I recently got aspect and wanna try out the pro feature but for some reason its only allowing me to choose the yearly option? and when i checked the app store it showed multiple different subscriptions tiers even options for gold which i can see and i was just wondering why i couldnt see this in my app itself?

ty for your time:hello: hai its not really that big of an issue im more so wondering about something regarding billing? I recently got aspect and wanna try out the Hi! Thanks for reaching us out!
However, at this time, the app can only handle the Yearly Pro plan, I recommend you to not subscribe or change plan via the app store of your phone!
Also, we have no estimate time on when a monthly plan for the Pro plan will be available! Any purchase option that you don't see in the app is currently being planned and not yet functioning.
If you have any more questions, feel free to ask me! Hi! Thanks for reaching us out! However, at this time, the app can only handle the Yearly Pro plan, I recommend you to not subscribe or chan oh dope, tyvm that was all i had questions about

ty for your time have a splendid day !:bearlove: oh dope, tyvm that was all i had questions about ty for your time have a splendid day !<a:bearlove:1361668048775286835> Of course! Thank you!
I will be soon closing this ticket! Have a nice day. :realninValentine:
Exported transcript automatically when the ticket was closed.
Top participants:
2 - @tracheae#0 (997690052668833863)
2 - @a.l.e.y.x#0 (1168610887066730520)
1 - @Aspect Assistant#2405 (1479500542832021527)