<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-billing-thewyclamp17773 (1539104317477355520)
Ticket Type: BILLING
Ticket Owner: 1447771186510430251
Created: 8/18/2026, 2:51:04 AM
Locked: no
Claimed: 1012012939315789865
Messages: 6

AI Ticket Summary

The user believed they were purchasing a $3.99 monthly subscription, but their account was charged approximately $40, causing an overdraft and leaving them unable to afford food. They requested a refund. Staff explained that Aspect does not process manual refunds and that the user must request the refund directly through Apple or Google. No refund outcome was confirmed before the ticket was closed.

This is the start of #ticket-billing-thewyclamp17773 channel. Hello @Allen! Thank you for opening a **Billing Support** ticket.
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Thank you for your patience and cooperation! Ok it said 3.99 a month I thought it was that I dont have 40 dollars it just overdrew my account is there any way I can get a refund because now I am actualy screwed I was thinking I could just buy a month But like I cant afford food this week now I had $10 for fun spending money and $30 for food but now im actually screwed Ok it said 3.99 a month I thought it was that I dont have 40 dollars it just overdrew my account is there any way I can get a refund because Aspect doesn’t do any manual refunds, any refunds are handled by Apple or Google, you need to request them.
Exported transcript automatically when the ticket was closed.
Top participants:
4 - @thewyclamp17773#0 (1447771186510430251)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @destructively__#0 (1012012939315789865)