<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-billing-soullessfiend (1529954627435630666)
Ticket Type: BILLING
Ticket Owner: 466567761447878656
Created: 7/23/2026, 8:53:28 PM
Locked: no
Claimed: 1012012939315789865
Messages: 8

AI Ticket Summary

Ticket type: Billing Support Ticket owner: s_o_u_l_l_e_s_s_f_i_e_n_d (ID: 466567761447878656) Handled by: destructively__ (ID: 1012012939315789865) — claimed and closed by same staff Summary: - User asked why a €5 gift card / one‑month subscription option was not available. - Staff replied that the monthly/gift‑card option is not released yet and only the yearly subscription is available at this time. - Staff also pointed the user to an ongoing giveaway (link provided) that ends the next day. - User acknowledged and said they would wait; no further action was requested. Final status: Resolved/closed — user informed of availability limitations and will wait. No technical faults or billing actions were performed.

This is the start of #ticket-billing-soullessfiend channel. Hello @Soul! Thank you for opening a **Billing Support** ticket.
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Thank you for your patience and cooperation!
Hey I wanted to ask.
I got a 5€ gift card to get the subscription (for one month) but there is no option for it.
Am I doing something wrong or is it not available ?
Hey I wanted to ask. I got a 5€ gift card to get the subscription (for one month) but there is no option for it. Am I doing something wrong It’s not out yet, only the yearly subscription for now. But I’m hosting a giveaway that ends tomorrow! - https://discord.com/channels/1245284198261063762/1265131850071015585/1527815487012999208 Okay thanks I guess I will wait until then I’m very sorry to waste your time if I did Take care Okay thanks I guess I will wait until then I’m very sorry to waste your time if I did No problem!
Exported transcript automatically when the ticket was closed.
Top participants:
4 - @destructively__#0 (1012012939315789865)
3 - @s_o_u_l_l_e_s_s_f_i_e_n_d#0 (466567761447878656)
1 - @Aspect Assistant#2405 (1479500542832021527)