This is the start of #ticket-billing-pmpkiin channel.
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Hello. A friend bought the yearly subscription today over my phone (no idea how she managed that), and I don’t know if I can maybe return it or whatever, but at this point I’m desperate. I already searched for ways but found nothing. She bought it maybe an hour ago with money I had on my phone from an apple gift-card, so I’m not sure if that’s refundable, but I thought I could try my luck at least 🥲
@pÄmpKiiN
Hello! Unfortunately, we don't have access to Apple subscription purchases or the ability to issue refunds directly.
If the subscription was purchased through the App Store, you'll need to submit a refund request to Apple through their refund portal or your App Store purchase history. Apple reviews refund requests on a case-by-case basis, so while we can't guarantee the outcome, it's worth submitting a request as soon as possible since the purchase was made recently.
If you have any questions about your subscription status on Aspect, feel free to let us know and we'll do our best to help.
Exported transcript automatically when the ticket was closed. Top participants:
1 - @Aspect Assistant#2405 (1479500542832021527) 1 - @_pmpkiin#0 (1021120775341752350) 1 - @destructively__#0 (1012012939315789865)