<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-billing-madratster (1538437219638050846)
Ticket Type: BILLING
Ticket Owner: 1458579849819197617
Created: 8/16/2026, 6:40:16 AM
Locked: no
Claimed: 1168610887066730520
Messages: 3

AI Ticket Summary

Ticket type: Billing Support Ticket owner: 1458579849819197617 Claimed by: 1168610887066730520 (a.l.e.y.x) Closed by: 1012012939315789865 Summary: - User issue: madratster wanted to subscribe to Aspect Pro for a week or a month to try it. They reported that the App Store shows weekly/monthly/yearly options, but the in-app "Get Aspect Pro" flow only leads to the yearly subscription with no way to change it. - Staff action: a.l.e.y.x responded that weekly and monthly subscriptions are not available in the app at this time; only the yearly plan is offered. - Final result: User was informed that short-term (weekly/monthly) subscription options are not available — the yearly plan is the only option. Ticket closed. Notes: Conversation is clear and resolution is a definitive statement of available billing options. No further technical details or follow-up actions were provided.

This is the start of #ticket-billing-madratster channel. Hello @Madratster! Thank you for opening a **Billing Support** ticket.
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Thank you for your patience and cooperation! Hello, I want to subscribe to pro just for a week or month to see how I like it. When I look at Aspect in the App Store I can see there are options for weekly, monthly, yearly etc. but through the app I can’t find anywhere to apply those options. When I click “Get Aspect Pro” it takes me to the yearly subscription, with no option to change it. Hello, I want to subscribe to pro just for a week or month to see how I like it. When I look at Aspect in the App Store I can see there are Hi! Unfortunately, you may not subscribe for a week or a month at this time. Only the yearly plan is available!
Exported transcript automatically when the ticket was closed.
Top participants:
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @madratster#0 (1458579849819197617)
1 - @a.l.e.y.x#0 (1168610887066730520)