This is the start of #ticket-billing-m0gz channel.
Hello @m0g_z! Thank you for opening a **Billing Support** ticket. Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.
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Hello
@m0g_z
Please elaborate your issue!
So uh, my little brother got on my phone and he bought the aspect plus thing...
I just needed to know what to do about a refund
I have receipts and everything
I just needed to know what to do about a refund
Are you on IOS or Android?
Android
@m0g_z Purchases made through the Google Play Store are handled directly by Google, so refunds need to be requested through their system.
You can request a refund here: https://support.google.com/googleplay/answer/2479637
Steps: 1. Go to the link above 2. Click “Request a refund” 3. Sign in with the Google account used for the purchase 4. Select the order you want refunded 5. Choose the reason and submit the request
Google will review your request and notify you of the outcome.
If you need any help finding your order details, let us know.
Google may give refunds for some purchases made through Google Play’s billing system, based on the refund policies described below. Refund policies are different depending on what you bought, when
I wanted to tell you that I can’t assure you that they’ll refund you the money.
Let me know if you were able to request the refund.
Okay
I was able to request it but unfortunately it did not meet the requirements for a refund
I was able to request it but unfortunately it did not meet the requirements for a refund
I’m sorry to hear that.
Exported transcript automatically when the ticket was closed. Top participants:
7 - @m0g_z#0 (1072183207899971717) 6 - @destructively__#0 (1012012939315789865) 1 - @Aspect Assistant#2405 (1479500542832021527)