<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-billing-loltash433 (1493329625953341650)
Ticket Type: BILLING
Ticket Owner: 1296761123915436078
Created: 4/13/2026, 7:18:47 PM
Locked: no
Claimed: 466718791330562048
Messages: 6
This is the start of #ticket-billing-loltash433 channel. Hello @Tash! Thank you for opening a **Billing Support** ticket.
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Thank you for your patience and cooperation! Hi, I keep trying to buy a subscription but when I do, it still asks me to upgrade to pro and it’s showing on my apple subscription but nothings happening. I don’t know if it’s because I had a previous one which is due to expire in November but that account had been deleted in the past. Hi, I keep trying to buy a subscription but when I do, it still asks me to upgrade to pro and it’s showing on my apple subscription but noth Hi! Thanks for contacting support.

Have you tried tapping on “Get Pro” and then, on the screen where the benefits are shown, using the “Restore” option? Sometimes that helps sync the subscription correctly.

Let me know if that works or if you’re still having issues. You’re an absolute angel 🥹 thanks so much!!! You’re an absolute angel 🥹 thanks so much!!! You’re welcome, no problem at all! :alexcorazon:

Would you like me to close the ticket now, or is there anything else I can help you with?
Exported transcript automatically when the ticket was closed.
Top participants:
3 - @loltash433#0 (1296761123915436078)
2 - @tiesas#0 (466718791330562048)
1 - @Aspect Assistant#2405 (1479500542832021527)