<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-billing-lielkoppel17152 (1505228329006006272)
Ticket Type: BILLING
Ticket Owner: 1248652746970890263
Created: 5/16/2026, 3:19:59 PM
Locked: no
Claimed: 1305567148235689998
Messages: 5

AI Ticket Summary

Summary — Billing Support ticket (owner: 1248652746970890263) - User issue: The user wanted to purchase a subscription but found the annual plan too expensive and asked whether a monthly subscription option is available (and suggested adding one). - Staff action: helloitslori (1305567148235689998) claimed and handled the ticket. They replied that a monthly option is being worked on and pointed the user to three informational channels: #1472980064621564114, #1407274274493825105, and #1416191392178376815. They also directed the user to submit suggestions in #1368501629250437222. Staff asked if the user needed further assistance and later asked whether to close the ticket. - Final result: The ticket was closed by helloitslori (1305567148235689998). No monthly subscription was provided during the ticket; the monthly option remains in development and no further action from staff is recorded. The user did not respond after staff’s follow-ups.

This is the start of #ticket-billing-lielkoppel17152 channel. Hello @koppel! Thank you for opening a **Billing Support** ticket.
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Thank you for your patience and cooperation! Hey, I am really looking to purchase a subscription but a yearly one is too much, is there a way we can settle a monthly subscription? Generally I think adding one is a big plus for your app, anyway the app is amazing Hello . Monthly is being worked on . You can find answers in

#😎-faq
#🪵-changelog
#🤔-community-support


If this is a request you'd like to suggest you may do so in #💭-feature-request Do you have any questions regarding support / aid @koppel @koppel Do you need any more aid or do you prefer to close your ticket now ?
Exported transcript automatically when the ticket was closed.
Top participants:
3 - @helloitslori#0 (1305567148235689998)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @lielkoppel_17152#0 (1248652746970890263)