<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-billing-kungfukai (1553129489641377864)
Ticket Type: BILLING
Ticket Owner: 749742778249904198
Created: 9/25/2026, 7:42:06 PM
Locked: no
Claimed: 687842651319435380
Messages: 23

AI Ticket Summary

**Billing Support Summary:** The user reported not receiving the promised 300 Gold after creating approximately three characters. Staff requested screenshots of the characters and their “Edit Character” prompts to verify eligibility, explaining requirements including originality, well-written content, 0–3,000 followers/following, no NSFW or AI-generated content, and a public profile. The user initially changed the follower/following counts to over 3,000, and staff clarified that this made the characters ineligible. After the user made further changes, staff noted that the submitted screenshots did not show the required personality sections. The user subsequently left the server, and the ticket was closed without confirmation that Gold was awarded.

This is the start of #ticket-billing-kungfukai channel. Hello @unknown-user! Thank you for opening a **Billing Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

Once a member of @Community Manager, @Helper, @Moderator, @Trial Helper has reviewed your ticket, you’ll receive a reply here.
If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation!
I've created about 3 characters now, and I haven't gotten the 300 gold that I was promised so if I could get that it would be awesome Hi!!! @unknown-user Can you send the screenshots of the characters you created as well as the prompts you used within their “edit character” sections? 🙂 ya bet Can you send the screenshots of the prompts you used within their “edit character” sections as well please. I need to check the prompts to make sure they follow the criteria that was set in order to receive the gold 🙂 oh oops sorry yeah Make sure the character meets **all** of the following requirements:

- ✅ Original and well-written.
- ✅ Between **0–3000 followers/following**.
- ✅ No NSFW content.
- ✅ No AI-generated text or profile pictures.
- ✅ The character is set to **Public**.

If the character is eligible, the user can claim their Gold by:
1. Opening their **Profile**.
2. Tapping the **Gold** balance in the top-right corner.
3. Selecting the option to redeem their Gold.

### Common Reasons a Character Isn't Eligible
The two most common reasons are:

- **The character isn't original and well-written.** Characters with only a single sentence, one word, or little to no prompt content generally won't meet this requirement.
- **The character has more than 3,000 followers/following.**
Make sure the character meets **all** of the following requirements: - ✅ Original and well-written. - ✅ Between **0–3000 followers/followin ^ 🙂 alrighty I did it What did you change ? 🙂 I changed the following and followers count to more than 3000 on all of them - **The character isn't original and well-written.** **Characters with only a single sentence, one word, or little to no prompt content generally won't meet this requirement.** ohhh okay alrighty hold on is this good? I’m not seeing the personality section in these screenshots unfortunately @Peyton | Moderator
You can close this ticket, the person has left the server!
Exported transcript automatically when the ticket was closed.
Top participants:
14 - @kung_fu.kai#0 (749742778249904198)
7 - @peytonimo#0 (687842651319435380)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @destructively__#0 (1012012939315789865)