<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-billing-jennie035386 (1545813063356391526)
Ticket Type: BILLING
Ticket Owner: 1534509376847482929
Created: 9/5/2026, 3:09:14 PM
Locked: no
Claimed: 1168610887066730520
Messages: 3

AI Ticket Summary

This was a Billing Support ticket. The automatic AI summary could not be generated, but the visible ticket discussion included: [2026-09-05T15:10:08.062Z] jennie035386: Hello, I’m contacting you regarding a refund request. I purchased a one-year subscription for approximately 60,000 KRW on August 29. After using the app for only one day, I realized that the service was not what I expected, so I stopped using it and deleted the app. I am no longer using the service. I requested a refund through Google Play on August 30, the day after my purchase, but my refund request was denied. Google Play advised me to contact the developer directly regarding the refund, so I reinstalled the app and tried to contact you. I submitted two refund inquiries through the app, but I never received a response or any email regarding my request. I waited from August 30 until September 6, but I still have not received any response or refund. I only used the service for one day and have not used it since. I do not intend to continue using the service, so I would sincerely appreciate it if you could review my situation and issue a refund for the one-year subscription. Google Play specifically advised me to contact the developer directly for the refund, which is why I am reaching out here on Discord. Thank you for taking the time to re

This is the start of #ticket-billing-jennie035386 channel. Hello @unknown-user! Thank you for opening a **Billing Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

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Thank you for your patience and cooperation! Hello, I’m contacting you regarding a refund request.
I purchased a one-year subscription for approximately 60,000 KRW on August 29. After using the app for only one day, I realized that the service was not what I expected, so I stopped using it and deleted the app. I am no longer using the service.
I requested a refund through Google Play on August 30, the day after my purchase, but my refund request was denied. Google Play advised me to contact the developer directly regarding the refund, so I reinstalled the app and tried to contact you.
I submitted two refund inquiries through the app, but I never received a response or any email regarding my request. I waited from August 30 until September 6, but I still have not received any response or refund.
I only used the service for one day and have not used it since. I do not intend to continue using the service, so I would sincerely appreciate it if you could review my situation and issue a refund for the one-year subscription.
Google Play specifically advised me to contact the developer directly for the refund, which is why I am reaching out here on Discord.
Thank you for taking the time to read my request. I would really appreciate your help with this refund. 🙏 Hello, I’m contacting you regarding a refund request. I purchased a one-year subscription for approximately 60,000 KRW on August 29. After u Hello! As said before, **Aspect may not help you with manual refunding**.
We absolutely understand you, but we may **not** help you in what so ever concerning your issue.
This decision is **final**. Asking again will not change this.

Best regards.
Exported transcript automatically when the ticket was closed.
Top participants:
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @jennie035386#0 (1534509376847482929)
1 - @a.l.e.y.x#0 (1168610887066730520)