This is the start of #ticket-billing-itsyposs channel.
Hello @! itsyoss ♡꯭! Thank you for opening a **Billing Support** ticket. Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.
**Tips for a faster response:** • Explain your situation in detail (what happened, when, and where). • Include screenshots or links if relevant. • Keep your language polite and respectful. • Avoid tagging staff members directly — we’ll respond as soon as possible.
Once a member of @Helper, @Trainee Helper, @Moderator, @Helper Team Lead has reviewed your ticket, you’ll receive a reply here. If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.
Thank you for your patience and cooperation!@! itsyoss ♡꯭ hello!
Hello, I have a big problem I don't use this app tbh (I didn't even know what it was 😢) Someone bought a subscription to this app, I realized in the early hours of the morning that someone had bought the subscription. I didn't used this app at all. I downloaded it to see what it was, and I went into the app just to see what it was, and I already had an account created and everything. I saw the name of the app on my bank app There's a way to get a refund? (I'M so sorry about my English, I'm from Mexico!)
Refunds are usually handled through the subscription provider on your device (either iOS App Store or Google Play).
Please check your subscription settings on your device or contact Apple/Google support to request a refund.
What is the account, if i can ask, as well?
@! itsyoss ♡꯭ ^
Just checking in! 🙂 @! itsyoss ♡꯭
Exported transcript automatically when the ticket was closed. Top participants:
4 - @peytonimo#0 (687842651319435380) 1 - @Aspect Assistant#2405 (1479500542832021527) 1 - @itsyposs#0 (906673904100192309) 1 - @destructively__#0 (1012012939315789865)