<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-billing-emilia13134637 (1494333868965105665)
Ticket Type: BILLING
Ticket Owner: 771048804047650816
Created: 4/16/2026, 1:49:17 PM
Locked: no
Claimed: 1012012939315789865
Messages: 7
This is the start of #ticket-billing-emilia13134637 channel. Hello @Emilia1313! Thank you for opening a **Billing Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

Once a member of @Helper, @Trainee Helper, @Moderator, @Helper Team Lead has reviewed your ticket, you’ll receive a reply here.
If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation!
Hi! I just downloaded the app and so far I’m enjoying the free version so I’m considering getting Aspect Pro. However, I don’t want to commit to a yearly payment, and while the app does show me how much it would charge me a month, it doesn’t let me subscribe monthly. I went into Reddit first and I saw a person post a screenshot where they show how they changed their payment to a monthly payment from the AppStore and supposedly got their money back after switching the payment plan. I was mostly just wondering if this is possible or if the only option is to get it annually. Thank you! Hi! I just downloaded the app and so far I’m enjoying the free version so I’m considering getting Aspect Pro. However, I don’t want to commi We don’t advise people to change their subscriptions because apple doesn’t usually give refunds. But it is possible, but you need to purchase the yearly first and then change it to the monthly plan on the App Store. I see! Thank you for your time! I see! Thank you for your time! No problem, do you need anything else? Not at all
Exported transcript automatically when the ticket was closed.
Top participants:
3 - @emilia13134637#0 (771048804047650816)
3 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)