<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-billing-brandymp (1533216767290118298)
Ticket Type: BILLING
Ticket Owner: 1184990441905606789
Created: 8/1/2026, 8:56:03 PM
Locked: no
Claimed: no
Messages: 3

AI Ticket Summary

Summary — Billing Support (Ticket owner: 1184990441905606789) - User issue: Requested a refund for a subscription purchased yesterday, saying it wasn't what they wanted. - Staff action: Staff (destructively__, 1012012939315789865) replied that refunds must be requested through the platform (Apple or Google). - Final result: No refund was processed by staff and none confirmed in the ticket. User was directed to contact Apple/Google for a refund. Ticket was closed by destructively__. No additional details or follow-up from the user are present in the conversation.

This is the start of #ticket-billing-brandymp channel. Hello @Brandymp! Thank you for opening a **Billing Support** ticket.
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Thank you for your patience and cooperation!
Can I get a refund for the subscription I purchased just yesterday? I realized it is not anything like what I wanted. Can I get a refund for the subscription I purchased just yesterday? I realized it is not anything like what I wanted. Refunds need to be asked thru Apple / Google.
Exported transcript automatically when the ticket was closed.
Top participants:
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @brandymp.#0 (1184990441905606789)
1 - @destructively__#0 (1012012939315789865)