<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-billing-333mia (1544130980703506433)
Ticket Type: BILLING
Ticket Owner: 420768057661849600
Created: 8/31/2026, 11:45:14 PM
Locked: no
Claimed: 1012012939315789865
Messages: 8

AI Ticket Summary

- **Issue:** The user paid 90 gold for autopay in two separate DMs and believed this meant they would not need to pay for future photos. They also purchased an annual Premium subscription and initially felt misled when payments were still required. - **Staff response:** Staff explained that autopay deducts 90 gold for each photo sent by a bot in the same conversation, and that Premium benefits are separate from gold charges. The user was directed to review the Premium perks. - **Outcome:** The user clarified that the “future photos arrive instantly—no unlock needed” wording caused the confusion. Staff acknowledged the wording could be unclear and said they would pass feedback to the developers. Ticket concluded amicably.

This is the start of #ticket-billing-333mia channel. Hello @mia! Thank you for opening a **Billing Support** ticket.
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Thank you for your patience and cooperation! hi, i paid 90 gold on two different dms to have the autopay where i wouldn’t have to pay anymore going forward but im still required to pay. why is that? i also bought premium for the year. i feel slightly scammed hi, i paid 90 gold on two different dms to have the autopay where i wouldn’t have to pay anymore going forward but im still required to pay. Required to pay how?

The autopay takes 90 gold out of your account for every pic that is sent to you by a bot (in this case, in the same conversation). Also, premium has nothing to do with gold, you can check the perks of the premium in its page. @mia 🙂 ohh, i guess it was unclear to me lol .. it said “future photos arrive instantly no unlock needed” so the wording confused me and made me think i wouldnt need to keep paying ohh, i guess it was unclear to me lol .. it said “future photos arrive instantly no unlock needed” so the wording confused me and made me th It’s okay, I’ll pass the message to let the devs know that the wording isn’t very clear on it! no worries thank you !
Exported transcript automatically when the ticket was closed.
Top participants:
4 - @destructively__#0 (1012012939315789865)
3 - @333mia#0 (420768057661849600)
1 - @Aspect Assistant#2405 (1479500542832021527)