<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-zzalko (1508497651392581653)
Ticket Type: APP_SUPPORT
Ticket Owner: 310541669860769792
Created: 5/25/2026, 3:51:06 PM
Locked: no
Claimed: 160655903031427072
Messages: 23

AI Ticket Summary

Ticket type: App Support Ticket owner: 310541669860769792 Staff: rimor (160655903031427072) — claimed and closed the ticket Summary: - User issue: User reported not receiving the 100-gold reward for created characters. - Staff actions: rimor explained the eligibility rules (character must be original/well-written, public, no NSFW, no AI-generated text/profile pic, and the bot must have 0–3000 followers), noted gold can be buggy/delayed, asked for a screenshot, and inspected the user's characters. Rimor identified that the characters had >3,000 followers and suggested reducing follower counts and improving Markus's short text. - User actions & outcome: The user reduced the follower counts below 3,000, created another character which immediately granted 100 gold, and later reported the characters showed 3/3 eligibility. The user indicated the issue was resolved and declined further help; rimor closed the ticket. - Important technical notes / feedback: - Eligibility requires follower count within 0–3000 (both followers/following was discussed as potentially unclear in the UI). - Gold rewards have been reported as buggy/delayed; interface clarity around the follower/following requirement could be improved. - Unresolved/unclear items: None; user confirmed no further assistance was needed.

This is the start of #ticket-appsupport-zzalko channel. Hello @Zalk⁰! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hi guys I need help for a thing, in app say if you create a character you receive 100 gold per character ok? I didn't receive it @Hope♡Community Manager♡ Hi guys Hey there,

I see you need help with gold, and I'll do my best to help.

For your character to be eligible for gold, it needs to fulfill the following items:
• Original and well-written
• The bot must have 0–3000 followers/following
• No NSFW content
• No AI-generated text or profile pictures
• The bot must be public

If your character is eligible, you can claim your Gold in your profile.
Go to your profile, tap the Gold amount in the top-right corner, and you should see the option to redeem your Gold.

⚠️ Disclaimer: Gold has been a bit buggy recently, so it may not appear immediately. If your character already meets all these criteria, could you kindly send a screenshot of the character edit screen? She is one now i sent the other, now the language of the app is italian if you want i change it She is one now i sent the other, now the language of the app is italian if you want i change it Both have over 3k followers, and Markus's texting style seems a bit small, I believe fixing these may fix it 🙏
(and relax, Italian is close enough to Portuguese, I can read it) Ok ok, i trust you bro I go fix that Abt elisa? I created another character and that give me 100 gold @Jude | Helper Abt elisa? She has over 3000 followers too, they need to be under 3000 I created another character and that give me 100 gold Please let me know if editing the other characters worked out Yeah i put both under 3000 follower and now it sign 3/3 but i able to take one of them, there is no button say "claim" or something like that... I swear i able to take one of the 2 bonus After put elisa and markus under 3000 followers now boom there is 3/3 Now o want say there is not say "stay under 3000 followers and following" Now o want say there is not say "stay under 3000 followers and following" It says from 0 to 3000, but this is definitely valid feedback, as making the interface more intuitive is always a positive point 🙏 I'm happy to know you were able to claim your gold tho! Is there anything else I may help you with? Otherwise, can we close this ticket? I'm happy to know you were able to claim your gold tho! Is there anything else I may help you with? Otherwise, can we close this ticket? No thanks, no more is needed...
Exported transcript automatically when the ticket was closed.
Top participants:
15 - @zzalko#0 (310541669860769792)
7 - @rimor#0 (160655903031427072)
1 - @Aspect Assistant#2405 (1479500542832021527)