This is the start of #ticket-appsupport-yumikousm channel.
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Everytime I try to upload an image (for all the image options of the app) it blocks my screen. I am unable to get out of the photos, the app crashes, or the only button option is too high up on the screen where I can't access it. When it's stuck on the photos, it still let's me select and scroll but the other buttons stop working and the select button disappears. At times the app will crash my whole phone just when I click a photo.
@Emily 🐾
Hi! Sorry for the delay, can you please record a video of that bug so I can send it to the devs?
Here is one. No button worked.
@Emily 🐾 Hi, just wanted to follow up, is this issue still occuring?
Yes, it is. I saw the attempt from yesterday posted on its own. But I tried again like 3 minutes ago, it's the same issue. Except it selects image and at certain times the image accepts but then I can't post or write description.
@Emily 🐾 Please verify with me before I escalate this issue!
Doing the following: - Offload the app / delete cache - Uninstalling and installing back - Switch from WiFi to data
Didn’t help nor work?
Doesn't help. Now it just crashes and when I open the app, it defaults to the post section at times..
I’m going to escalate this issue to the team then. 🙂
Exported transcript automatically when the ticket was closed. Top participants:
4 - @yumiko_u_s_m_#0 (931314395504590890) 4 - @destructively__#0 (1012012939315789865) 1 - @Aspect Assistant#2405 (1479500542832021527)