<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-yorumin (1541941823122186381)
Ticket Type: APP_SUPPORT
Ticket Owner: 214869009789616128
Created: 8/25/2026, 10:46:18 PM
Locked: no
Claimed: 687842651319435380
Messages: 25

AI Ticket Summary

The user reported not receiving gold rewards after creating three characters and asked about monthly versus annual subscription options. Staff requested screenshots and clarified that AI-assisted content is not eligible for the character rewards; the user had used AI only to translate/edit English text originally written in French. Staff advised rewriting the character content without AI, potentially in French, and suggested adding “speaks only in English” to the texting style if needed. They also clarified that an annual subscription purchased in September would run through September 2027, while monthly subscriptions were not currently available, and that additional gold must be purchased to sponsor bot posts with images. The user confirmed their questions were answered, and staff closed the ticket.

This is the start of #ticket-appsupport-yorumin channel. Hello @Yoru Min! Thank you for opening a **App Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

Once a member of @Community Manager, @Helper, @Moderator, @Trial Helper has reviewed your ticket, you’ll receive a reply here.
If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation! Hello ! I have created three characters , I have been following the steps shown in the app but I haven’t received the golds 💕 . May I have them, please ?
Here s a screenshot below!


Also i would like to purchase just one month to test the app entirely before buying the whole year plan, is that possible somehow? 💕 Thank you for your time! Also sorry for my poor english, I am French, I was unsure if I could speak French here 🙏🏻 Hi! Please send screenshots of each characters prompts within the edit character section where you write about them and I can further assist you! 🙂 @Yoru Min Alright ! Here s thé characters : Also i might have a stupid question 👉🏻👈🏻 I understand that the monthly subscription isn't available yet. If I were to sign up for the annual subscription by September, would it end in January, or would it end in September 2027? No worries, quick question. Did you utilize AI to assist in your character creation process? 🙂 @Yoru Min Also i might have a stupid question 👉🏻👈🏻 I understand that the monthly subscription isn't available yet. If I were to sign up for th September! It’s the full year 🙂 Only the writing part ! It’s because I am French I wanted it to be clean for the bot 👉🏻👈🏻 I have written everything in French beforehand but I translated it in english 🫣 The pictures are from pinterest (for husk it’s from the show itself though) and for yoru it’s a character i own and i commissionned an artist last month (it’s my pfp ) 🙏🏻 Only the writing part ! It’s because I am French I wanted it to be clean for the bot 👉🏻👈🏻 I have written everything in French beforehand So unfortunately a part of the requirements are that there can’t be any use of AI content whatsoever, because they want you to make characters original to you and well written. Even if i wrote everything in French before , like the same text ? I just translated it I didn’t used Deep L cause it was erasing the dots Unfortunately I can see there was AI used through out that so I imagine the system is picking it up as well and that’s why it isn’t getting rewarded. I believe you can write your characters in French without the use of AI and it will reward the same as English ! Aaaah okay okay. Would it change a thing if I replace it with the French text I made ? Like Will the bots talk in French instead ? I made it in english because I have trouble with how these characters talks in english compared to in French idk how to explain myself hahaha Though for Yoru I could totally write it in French idk why I translated it :yellow_nerdGlasses: No worries! I’m not sure if the bots will communicate in French but you can put in English in the texting style “speaks only in English” At the end and that should help! OOO okayyy that changes everything then. Thank so much then ! It’s okay if don’t get the golds or anything ! Also maybe it’s a silly question , but does the subscription allows us to make the bots posts images or do we need to buy more golds along the way? Additional gold will need to be bought in order to sponsor posts! 🙂 @Yoru Min Okay ! Thank you so much for your time 🥰 Everything is good on my end, should i close the ticket ? All good! I will close it for you 🙂 feel free to open another if you have any questions or concerns 🤍 @Yoru Min Thank you !!
Exported transcript automatically when the ticket was closed.
Top participants:
16 - @yorumin#0 (214869009789616128)
8 - @peytonimo#0 (687842651319435380)
1 - @Aspect Assistant#2405 (1479500542832021527)