<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-vileding6599 (1509545660343390349)
Ticket Type: APP_SUPPORT
Ticket Owner: 960362307223945296
Created: 5/28/2026, 1:15:31 PM
Locked: no
Claimed: 160655903031427072
Messages: 15

AI Ticket Summary

Summary: - User (ID 960362307223945296) reported severe app lag: UI gets stuck (spinner not spinning) despite full signal, unable to post or delete content. - Staff (rimor, destructively__) asked the user to try a different network and to fully reinstall the app. The user reinstalled and reconnected; after that they could post but could not delete posts (deletion attempts hang). The user then reported they could not post again. - Staff notified the developers of the issue and locked the ticket pending developer input. Later, staff requested the user try posting and deleting again. - Final result: unresolved — devs were notified but no developer fix or confirmation is recorded in the ticket. The ticket was closed by destructively__ (ID 1012012939315789865) while awaiting developer action/feedback. Important technical details: - Symptoms: UI hangs on a non-spinning loading page when posting/deleting. - User network/signal reported as full; reinstall and reconnect were performed by the user. - Issue appears intermittent: posting worked briefly after reinstall, deletion consistently fails, then posting failed again.

This is the start of #ticket-appsupport-vileding6599 channel. Hello @Vileding! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hi, my app is experiencing severe lag; I can’t post or delete anything properly, even though my signal is full. 😭 It gets stuck on this page and doesn‘t spin. Hey there,

I understand you’re experiencing connection issues while using the app, and I’ll do my best to assist you.

To better understand the problem, I’d like to request that you try some basic troubleshooting steps. First, try switching to a different network (mobile data is fine). If the issue persists, I’d also like to ask you to perform a full reinstall of the app. This will help ensure that there are no cache issues and that you’re using the latest version of the app.

Please let us know how it goes after trying these. 🙏 I reinstalled and reconnected, but... I can now post, but I can‘t delete posts. It will get stuck here and won‘t move. I reinstalled and reconnected, but... I can now post, but I can‘t delete posts. Just checking, did you mean that there’s no option to remove it, or does deleting it just not work? Deleting not working Okay, I can‘t post again. Is this a recent system crash, or is it just a problem on my end? Is this a recent system crash, or is it just a problem on my end? The devs have been notified of this issue, I’ll let you know once I have any answer from them.

Thank you. Ok ☺️ thx This ticket will now be locked until anything is said or done by the devs! @Vileding

Can you try to post and delete it?
Exported transcript automatically when the ticket was closed.
Top participants:
9 - @vileding6599#0 (960362307223945296)
3 - @destructively__#0 (1012012939315789865)
2 - @rimor#0 (160655903031427072)
1 - @Aspect Assistant#2405 (1479500542832021527)