<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-turtt788 (1544145045475827742)
Ticket Type: APP_SUPPORT
Ticket Owner: 1452883808926957712
Created: 9/1/2026, 12:41:07 AM
Locked: no
Claimed: 1012012939315789865
Messages: 4

AI Ticket Summary

The user reported that a character chat was interrupted after they sent a photo, possibly due to an upload error, and they had not received a reply. They indicated they would provide a screenshot. Staff responded that the interruption was likely caused by an internet provider/network error rather than an Aspect app error. No further resolution or troubleshooting was documented.

This is the start of #ticket-appsupport-turtt788 channel. Hello @turtt_788! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hi! I sent a photo during a chat with the character, but the chat with the character was cut off, possibly due to an upload error. Can you help me since I haven't received a reply? I'll attach a screenshot. Hi! I sent a photo during a chat with the character, but the chat with the character was cut off, possibly due to an upload error. Can you h When that happens is not an Aspect error but rather a network error from your internet provider.
Exported transcript automatically when the ticket was closed.
Top participants:
2 - @turtt_788#0 (1452883808926957712)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @destructively__#0 (1012012939315789865)