Ticket type: App Support Owner: 1049844646689378344 Claimed by: a.l.e.y.x (1168610887066730520) Closed by: 1012012939315789865 Summary: - User issue: The app indicated they'd receive 100 Gold for creating a character but it did not appear as expected. - Staff actions: a.l.e.y.x explained the Gold eligibility criteria and how to redeem Gold from the profile, and noted Gold can be buggy: - Eligibility requirements given: original and well-written character; bot must have 0–3000 followers/following; no NSFW content; no AI-generated text or profile pictures; bot must be public. - Redeem path: open profile → tap Gold amount (top-right) → redeem. - User response/outcome: The user discovered their character was following nearly a million accounts (violates the 0–3000 requirement) and acknowledged that was likely the problem. Later the user said they did earn Gold but suspected their character text might be too simple and planned to rewrite it with more detail. Staff provided encouragement and tips to use the character length limit and add detail. - Final status: Ticket closed. It is unclear from the conversation whether the user’s edits affected the Gold award after the follow count issue; the user intended to update the character.