<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-todo1234 (1530000280136188076)
Ticket Type: APP_SUPPORT
Ticket Owner: 853364138013098015
Created: 7/23/2026, 11:54:53 PM
Locked: no
Claimed: 1012012939315789865
Messages: 8

AI Ticket Summary

Ticket type: App Support Owner: 853364138013098015 Handled and closed by: destructively__ (1012012939315789865) Summary: - User issue: Pro subscriber reported they cannot upload pictures in the iOS app while on a beta iOS build. - Staff actions: Staff confirmed the beta build is the likely cause and relayed that devs are investigating. Staff also noted that iOS 26 users are not experiencing the issue, suggesting this is a separate incident related to the user's specific beta environment. - Outcome: No fix provided in-ticket. User acknowledged the information ("Sounds good"). Devs are investigating; ticket was closed by staff after providing this guidance. Technical details: - Symptom: image upload failure in app for a Pro user on iOS beta. - Relevant note: iOS 26 reportedly not affected, indicating the problem is specific to certain beta builds.

This is the start of #ticket-appsupport-todo1234 channel. Hello @⭐ TODO ⭐! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hello again now I am really tired of this I pay for pro and I can’t even upload pictures I can talk to bots that’s it. I know I am on a beta version of ios but really ? Hello again now I am really tired of this I pay for pro and I can’t even upload pictures I can talk to bots that’s it. I know I am on a beta Beta is the cause of the issue unfortunately, they’re working on fixing it and investigating it as well. Message from a dev on my dm! I’ve also heard and seen that IOS26 users are not having that issue currently, so it’s a separated incident from the beta program. @⭐ TODO ⭐ ^ Sounds good
Exported transcript automatically when the ticket was closed.
Top participants:
5 - @destructively__#0 (1012012939315789865)
2 - @todo1234#0 (853364138013098015)
1 - @Aspect Assistant#2405 (1479500542832021527)