<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-todo1234 (1523836991962222623)
Ticket Type: APP_SUPPORT
Ticket Owner: 853364138013098015
Created: 7/6/2026, 11:44:12 PM
Locked: no
Claimed: 1012012939315789865
Messages: 27

AI Ticket Summary

Ticket owner: todo1234 (853364138013098015) Claimed/closed by: destructively__ (1012012939315789865) Other staff involved: rimor (160655903031427072), go.aspect Issue reported - User cannot post in the app (also cannot post in chats) on an iPhone 17 Pro beta 3 after reinstalling the app following a ~2 month pause. - Later, user reported an additional issue: when AI characters send pictures and the user unlocks them, the app responds "could not generate them." What staff did - Asked troubleshooting questions (confirmed app up to date, asked to close background apps); user already tried these. - Staff reproduced the posting issue and sent a video to developers. - Developers were informed; staff monitored progress and notified the user when an update was released (user installed it but issue persisted). - go.aspect indicated the problem appears related to the new iOS 26 update and that a fix is expected in an upcoming app update once approved. - rimor confirmed the team is investigating the image-generation error. - Staff left the ticket open while tracking fixes, then closed it due to ticket overflow and directed the user to watch the announcements channel (#1471644386684178485) for updates; user to be tagged when fixed. Final result / current status - Not resolved in this ticket. Posting still fails on the user’s iPhone (but works on their MacBook). - Developers are investigating; suspected iOS 26 compatibility issue. A fix was promised in a future app update (pending approval). - The image-generation/unlock error is acknowledged and under investigation. - Ticket closed by staff for queue management; user advised to follow the announcements channel for progress.

This is the start of #ticket-appsupport-todo1234 channel. Hello @⭐ TODO ⭐! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hallo! Hello guys i have the I don’t know if it’s s bug og what it is but I can’t post on the app.

I’m on iPhone 17 pro beta 3

Sorry for bad English I’m danish danish Hi @⭐ TODO ⭐
When did this bug started to happen to you? Hi <@853364138013098015> When did this bug started to happen to you? When I downloadede the app again after I think 2 month on pause And it’s also in chats When I downloadede the app again after I think 2 month on pause Can you verify if you have your app updated? Can you verify if you have your app updated? Yup I just checked Try swipe up to close background apps Like the other apps I have open Like the other apps I have open All the apps including aspect yes! All the apps including aspect yes! I have tried that already I normally I only have aspect open I have tried that already I normally I only have aspect open It’s happening to me too, I just sent the devs a video of this issue, they’re looking into it. :white_Innocence: It’s happening to me too, I just sent the devs a video of this issue, they’re looking into it. <:white_Innocence:1468765105146822707> Okay Okay The devs said they will fix this issue tonight! I’ll keep this ticket open and then I’ll tag you once the bug is resolved. :white_Innocence: Thanks man What’s the status What’s the status Not fixed yet, on the works! @⭐ TODO ⭐
A new update was released, please make sure to update and let me know if the issue is solved on your end. <@853364138013098015> A new update was released, please make sure to update and let me know if the issue is solved on your end. Hey. It still not working Thank you, I’ll let the team know. It works fine on my MacBook It appears to be related to the new iOS 26 update. We expect this issue to be resolved early next week once our new app update is approved. Hello I have just run in to a new problem when ai characters sende me pictures and I unlock them the game tells me they couldt not genérate them Hello I have just run in to a new problem when ai characters sende me pictures and I unlock them the game tells me they couldt not genérate It's an issue that has been happening, the team is looking into it @⭐ TODO ⭐
Hi todo, I’m closing this ticket due to the overflow of tickets on the server right now, make sure to peep #🚀-community-updates cause I’ll be posting announcements to let players know if their issue was fixed.
Exported transcript automatically when the ticket was closed.
Top participants:
12 - @todo1234#0 (853364138013098015)
11 - @destructively__#0 (1012012939315789865)
2 - @go.aspect#0 (1245283144999895082)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @rimor#0 (160655903031427072)