<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-titaalmeida (1518370697317974198)
Ticket Type: APP_SUPPORT
Ticket Owner: 127468482462875648
Created: 6/21/2026, 9:43:04 PM
Locked: no
Claimed: 687842651319435380
Messages: 13

AI Ticket Summary

Summary — App Support ticket (owner 127468482462875648) - Issue reported: User (tita_almeida) says all chat bots stop working mid-conversation, have degraded memory/coherence, and are extremely slow. User is a paying customer and has repeatedly tested switching between Wi‑Fi and mobile data without improvement. - Staff actions: Staff (peytonimo — 687842651319435380) acknowledged this is a known/ongoing bug (referenced the announcement channel), suggested trying mobile data as a temporary test, and apologized. - Outcome: No fix provided in the ticket — the bug is acknowledged and staff stated it is being worked on. User confirmed the problem persists and hopes for a quick resolution. Ticket was claimed and closed by peytonimo (687842651319435380). - Important technical details: Symptoms include bots timing out/ceasing responses, extreme slowness, and reduced conversational memory/ coherence. User already tried switching networks; issue appears to be a server-side bug rather than a local connectivity issue.

This is the start of #ticket-appsupport-titaalmeida channel. Hello @Tita⋆₊⊹! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hello, im opening a ticket again because this is starting to get absurd... all my chats dont work, And when i try another bot they talk for some time and them stop working And even they're memory is worse, its impossible to have a coerent talk And then they just stop working Im trying to be patiant but im reaching my limit.... im paying for a service that doesn't work I tried a new bot, today, he worked till now but EXTREMELY slow and now he stopped working at all too..... Hello! Unfortunately we do currently have a bug that is going on as stated in #🚀-community-updates >> however just to be sure have you tried turning your wifi off when sending this messages. Sometimes using data will fix these issues. @Tita⋆₊⊹ Yes i did tried, every day i try it. Yes, so unfortunately we have announced about this bug has been happening and they are currently working on it. We apologize for the situation 🤍 I hope this is fixed soon....
Exported transcript automatically when the ticket was closed.
Top participants:
9 - @tita_almeida#0 (127468482462875648)
3 - @peytonimo#0 (687842651319435380)
1 - @Aspect Assistant#2405 (1479500542832021527)