Summary — App Support ticket (owner: 904814374865223691; handled/closed by: 1012012939315789865 — destructively__) - User issue: The owner tried to report a bot but repeatedly received an error when using the reporting feature. They specifically reported a bot that appears to portray a child and were concerned about unsafe conversations with other users. They also noted the reporting UI/flow has failed on multiple occasions and referenced unanswered help-thread reports from others. - Staff actions: Staff asked for the bot in question, confirmed that a bot portraying a child is against the rules, and escalated the report to the developers for removal and investigation. Staff also acknowledged the user's report about the broken reporting feature and passed that to the dev team. - Final result / status: The offending account has been banned. Developers are investigating both the reported account and the problems with the reporting feature. Ticket was closed by staff (destructively__).