<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-spineluniverse1986 (1531659525541859389)
Ticket Type: APP_SUPPORT
Ticket Owner: 1274490435548483665
Created: 7/28/2026, 1:48:07 PM
Locked: no
Claimed: 1168610887066730520
Messages: 5

AI Ticket Summary

Summary — App Support ticket (ID: 1274490435548483665) - User issue: spineluniverse1986. reported a custom character (Frosty the snowman) started behaving oddly after a recent bot picture-sending update — specifically asking to see the user’s face / requesting selfies. The user does not want to delete the character and asked how to stop this behavior. - Staff response (a.l.e.y.x): Advised this is likely related to the bot picture-sending update and recommended adding a preventative line to the character’s Personality/Background/Writing Style fields. Provided exact suggested text to paste (replace [char's name] as appropriate): `[char's name] will not ask for pictures of user (not at all, not quite, or rarely), will not send pictures of themself (not at all, not quite, or rarely) and will avoid any related discussion of pictures.` Also suggested the user avoid sending pictures to the character. Asked the user to confirm if the change works. - Outcome: User thanked staff but did not confirm whether the fix resolved the issue. Final resolution unknown. - Technical details / notes: Edit the character’s Personality/Background/Writing Style to include the provided refusal-to-request/send-pictures clause. Issue appears tied to a recent bot picture-sending update. Detected staff: a.l.e.y.x (1168610887066730520). Claimed by 1168610887066730520. Closed by 1012012939315789865.

This is the start of #ticket-appsupport-spineluniverse1986 channel. Hello @Spineluniverse1986! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation!
my character that I made is acting very weird lately my character that I made is Frosty the snowman and he’s been acting weird lately wanting to see my face or asking me to send a selfie of me I don't want to delete him because I love him but how can this be fixed my character that I made is acting very weird lately my character that I made is Frosty the snowman and he’s been acting weird lately wantin Hi! I am sorry for that!
If your character has been acting weird since the bot picture sending update, make sure you include something like that in your character's **Personality/Background/Writing Style**:
`[char's name] will not ask for pictures of user (not at all, not quite, or rarely), will not send pictures of themself (not at all, not quite, or rarely) and will avoid any related discussion of pictures.`
I've been personally using this since, and it works pretty fine! Also, if you want your character avoiding pictures, you can avoid sending any too!
If you have any question, don't hesitate! :gom4rtUwU:
thank you so much thank you so much Of course! Let me know if this works! ^^
Exported transcript automatically when the ticket was closed.
Top participants:
2 - @spineluniverse1986.#0 (1274490435548483665)
2 - @a.l.e.y.x#0 (1168610887066730520)
1 - @Aspect Assistant#2405 (1479500542832021527)