- **Issue:** User reported not receiving gold after completing a character/profile and asked how gold is earned, whether activity resets, and where rewards appear. - **Staff response:** Clarified that the reward applies to creating characters, not completing a general profile. Staff explained gold can be earned by creating up to three characters and inviting friends. They reviewed the user’s screenshots and noted that both follower and following counts must be no more than 3,000; the user had misunderstood this requirement. Staff also explained gold can be used to sponsor character posts, create posts without Pro, and unlock DM photos, and that it is deducted when spent. - **Final outcome:** The user understood the follower/following requirement. Staff stated that the app was currently down, so the user could not redeem/check the reward at that time, but advised viewing the Gold page by tapping the gold balance on their profile. It is unclear whether the user ultimately received the gold.