<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-slabbeast (1502306059094589591)
Ticket Type: APP_SUPPORT
Ticket Owner: 1217892111802961933
Created: 5/8/2026, 1:47:56 PM
Locked: no
Claimed: no
Messages: 17

AI Ticket Summary

Ticket type: App Support Owner: 1217892111802961933 Detected staff: destructively__ (1012012939315789865) Claimed: nobody Closed by: 1012012939315789865 Summary: - User issue: slabbeast cannot post anything in the app. Problem began about a month after they first installed the app. - Troubleshooting already attempted by user: uninstalled and reinstalled the app; previously opened a ticket which appears to have been closed (user doesn’t know who handled it). The user also indicates they previously sent a video demonstrating the issue. - Staff actions: destructively__ asked background questions, confirmed reinstall attempts, indicated they would escalate, and requested about three screenshots plus a video to provide evidence for the team. - User response: they said they had already sent a video and were unsure what specific screenshots to provide. Final result / current status: - No resolution documented in the ticket. Staff requested additional screenshots for escalation; the user replied that a video was already provided and asked which screenshots were needed. Ticket was closed by destructively__ but the issue remains unresolved in the conversation log. Important technical details: - Problem: inability to post (no error message quoted in the log). - User has reinstalled the app. - User claims to have provided a video demonstration (not attached in the transcript). Notes: - Conversation does not specify exact error messages, device/OS, app version, or where posting fails (which screen/feature). These details are needed for escalation but are not present in the ticket.

This is the start of #ticket-appsupport-slabbeast channel. Hello @Josh Collins! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Still can’t post anything on this app. Still can’t post anything on this app. Have you opened a ticket before, if so tell me the moderator or helper than claimed the ticket and talked to you. I did but it looks like they closed it because I can’t see it anymore. Do you know talked to you in the ticket? I did but it looks like they closed it because I can’t see it anymore. For how long have you been having this issue? Very shortly after I got the app. Like a month or so And no I have no clue who I talked to Very shortly after I got the app. Like a month or so That’s actually wild, have you uninstalled and installed the app back? @Josh Collins
I need updates if possible so I can escalate this issue further. I’m sorry I didn’t see your message! Yes I’ve uninstalled it and reinstalled and it still does it I’m sorry I didn’t see your message! Yes I’ve uninstalled it and reinstalled and it still does it Ok, so I might have to escalate this issue. Okay I’d appreciate it Can you send me about 3 screenshots and a video showing the issue? It’s better to have the more proof so the team can see the issue. @Josh Collins ^ I don’t really know what to screen shot… the video I sent above pretty much sums it all up. Is there something specific you want me to screenshot?
Exported transcript automatically when the ticket was closed.
Top participants:
8 - @slabbeast#0 (1217892111802961933)
8 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)