<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-slabbeast (1501250826956443692)
Ticket Type: APP_SUPPORT
Ticket Owner: 1217892111802961933
Created: 5/5/2026, 3:54:49 PM
Locked: no
Claimed: 1305567148235689998
Messages: 10
This is the start of #ticket-appsupport-slabbeast channel. Hello @Josh Collins! Thank you for opening a **App Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

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Thank you for your patience and cooperation! Everytime I try to post, it just takes me back to the profile screen and nothing happens. I’m able to create the post but it won’t actually post it. Every single time. Not sure what’s happening. Hey! Thanks for the ticket — I understand how frustrating that is.

If your post is creating but not actually publishing and keeps sending you back to your profile, try the following:

• Fully close the app and reopen it
• Log out, then log back in
• Restart your device

Connection check:
• Switch between WiFi and cellular data
• Turn off any VPN or private relay
• Make sure your connection is stable while posting

App checks:
• Make sure you’re on the latest version of Aspect AI
• Reinstall the app if the issue continues

Post-specific:
• Double-check your Audience Control settings (like “Mutuals Only”)
• Try posting without media to test
• Keep captions simple (no special characters at first)

If it’s still happening after this, it may be a temporary backend issue. Please send a screen recording along with your device + app version so we can take a closer look.

We’ve got you 👍 Will do, thank you for the help and suggestions! Okay so mutuals thing worked it seems! So it won’t let me post media, how to I find what app version I have? I guess that’s what you need? Looks like you’re up to date !

Just checking in :
Is this issue still ongoing Since there was no response in 24 hours we must close this ticket to control volume in the channel(s) .

If you still are experiencing troubles enjoying the app I urge you to come back and make a new ticket so we can provide help .


Your ticket response will be logged in case you need to touch base on this topic !


Thank you for choosing Aspect 😎
Exported transcript automatically when the ticket was closed.
Top participants:
6 - @slabbeast#0 (1217892111802961933)
3 - @boujeebible#0 (1305567148235689998)
1 - @Aspect Assistant#2405 (1479500542832021527)