<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-sixpackofbacon (1512142168058363904)
Ticket Type: APP_SUPPORT
Ticket Owner: 247452754937774081
Created: 6/4/2026, 5:13:07 PM
Locked: no
Claimed: 160655903031427072
Messages: 11

AI Ticket Summary

Summary — App Support ticket (owner: sixpackofbacon, ID 247452754937774081) - Issue: User purchased 350 gold (bringing their balance to 400) and created a character (girlfail.lily) with 2 posts. After sponsoring two additional posts (~5 minutes later) the posts did not appear, but the gold was deducted. Account name given as "bytemap". - Staff actions: rimor asked the user to clear the app cache and restore purchases. The user restored purchases and cleared cache; neither fixed the missing sponsored posts. - Outcome: Staff (destructively__) escalated the issue for further investigation. No resolution was reached in this ticket; the missing posts remain unreturned and the gold remains consumed. - Technical details: user attempted "restore purchases" and cache clear on the app; problem persisted. No additional diagnostics or server-side actions recorded in the conversation. If you need, I can include timestamps, staff IDs, or escalate notes.

This is the start of #ticket-appsupport-sixpackofbacon channel. Hello @Six pack of bacon! Thank you for opening a **App Support** ticket.
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I purchased 350 gold, giving myself a total of 400 gold. I had created a character (girlfail.lily) and started out with just 2 posts. About 5 minutes later, I decided to sponsor two more. These never showed up - half an hour approximately has passed, and the gold was definitely consumed. The account in question. There should be four posts My account is "bytemap" The account in question. There should be four posts Hey @Six pack of bacon,
Can you try cleaning your app cache, restoring your purchases, and letting me know if the posts show up?
I'll do that momentarily Already tried restoring purchases. Going to clear the cache now Also did not work. @Six pack of bacon
Unfortunately we cannot help any further, I’m going to escalate this issue now.
Ok 📢 @Six pack of bacon your ticket has been escalated to our team for deeper review. This ticket will be closed soon while the team looks into your issue in more detail.
Exported transcript automatically when the ticket was closed.
Top participants:
7 - @sixpackofbacon#0 (247452754937774081)
2 - @Aspect Assistant#2405 (1479500542832021527)
1 - @rimor#0 (160655903031427072)
1 - @destructively__#0 (1012012939315789865)