<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-silverstarexe (1526083333350752286)
Ticket Type: APP_SUPPORT
Ticket Owner: 1358042637357158400
Created: 7/13/2026, 4:30:20 AM
Locked: no
Claimed: 687842651319435380
Messages: 18

AI Ticket Summary

Summary — App Support ticket (owner: 1358042637357158400) Claimed/closed by: peytonimo (687842651319435380) Other staff present: destructively__ (1012012939315789865) Issue reported - User (silverstar.exe) says they are not receiving gold when creating characters and claiming the final gold reward. They report creating ~7 characters with no gold appearing and asked whether the gold is awarded instantly. What staff did - Asked the user to provide screenshots of the characters and the "Edit Character" information showing the prompts and their answers so staff can verify whether the characters meet the requirements to receive gold. - Repeated the request after the user expressed frustration; offered to help further or close the ticket. - Another staff member (destructively__) reiterated the screenshot request and asked Peyton to review them. Technical details requested - Screenshots of each character plus the edit-character prompt/answer fields (to check eligibility for the gold reward). Final result / current status - No troubleshooting screenshots or the requested details were provided in the conversation. - The user became frustrated and objected to staff language; staff noted the rudeness. - Ticket closed by peytonimo with the issue unresolved. Next steps: staff need the requested screenshots/character prompt answers from the user to diagnose why gold is not being awarded.

This is the start of #ticket-appsupport-silverstarexe channel. Hello @unknown-user! Thank you for opening a **App Support** ticket.
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Hello, whenever i try to make a character and claim my final gold, no gold will appear and idk what to do like i’ve made like 7 characters and it still won’t give me my good good gold* Hello @unknown-user ! Can you send screenshots of your characters and the edit character information with the prompts and their answers? 🙂 wait do i get the good instantly? gold* ⚠️ This ticket was opened by mistake by @unknown-user.
A staff member has been requested to review and close it when available.
literally no help i am trying to help 🙂 i can help you figure out why you didnt get your gold and how to get it. i asked for you to send screenshots 🙂 if you would like me to help i can, if you want to close the ticket i can do that too literally no help That’s a bit rude actually. Let’s see things correctly here love! If you wanna see if your characters are not being accepted to receive gold please send a screenshot of the prompts you used for them. 🙂 So Peyton can review it and help you with them. Let’s see things correctly here love! babe don’t call me love
Exported transcript automatically when the ticket was closed.
Top participants:
9 - @silverstar.exe#0 (1358042637357158400)
4 - @destructively__#0 (1012012939315789865)
3 - @peytonimo#0 (687842651319435380)
2 - @Aspect Assistant#2405 (1479500542832021527)