<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-sergio582003 (1515108958015197319)
Ticket Type: APP_SUPPORT
Ticket Owner: 927880936614408216
Created: 6/12/2026, 9:42:05 PM
Locked: no
Claimed: 1265172963502854207
Messages: 6

AI Ticket Summary

Ticket: App Support — Owner 927880936614408216 (sergio582003) Claimed/Closed by: flowing.bloom (1265172963502854207) Other staff present: destructively__ (1012012939315789865) Issue - User reports that multi-image (carousel) posts sometimes omit images: often only the first image shows, and in one example a 4-image post showed only the first and third. Staff actions - flowing.bloom asked for clarification of the behavior; user confirmed the problem. - destructively__ replied that this appears to be a common issue affecting some accounts and that developers are investigating. Outcome - No resolution or workaround provided in the thread. The issue has been acknowledged and escalated to developers; ticket was closed by flowing.bloom.

This is the start of #ticket-appsupport-sergio582003 channel. Hello @ArticSoldiers! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Sometimes when I have one post with two or more images, it only appears the first one or if there are four images, only appears the first one and the third. Hi @ArticSoldiers - thank you for your patience. My name is Noor and I’ll be assisting you with this issue. Can you just clarify a bit what the issue you’re encountering is? If, for instance, a carousel post has 4 images, it’ll leave out a few images? Of course.

That's the problem @ArticSoldiers
Hi!
Thank you for letting me know, currently that seems to be a very common issue to some accounts, the devs are trying to figure the error.
Exported transcript automatically when the ticket was closed.
Top participants:
2 - @sergio582003#0 (927880936614408216)
2 - @flowing.bloom#0 (1265172963502854207)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @destructively__#0 (1012012939315789865)