<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-seannoonan (1531690483884097556)
Ticket Type: APP_SUPPORT
Ticket Owner: 990985960248459294
Created: 7/28/2026, 3:51:08 PM
Locked: no
Claimed: 1260579581073821706
Messages: 15

AI Ticket Summary

Ticket type: App Support Ticket owner: 990985960248459294 Handled by: alexasophie_ (1260579581073821706) Summary: - User issue: On account creation the user attempted to make their first post with a photo and caption; the post did not appear. They tried posting again and it showed up. They later deleted the account and wanted to confirm whether the missing photo was stored anywhere. - Staff actions: Asked for device details, confirmed the user was on an iPhone with iOS 26.5.2, and advised that this appears to be a photo-posting bug. Staff noted a known bug affecting iOS 27 (which devs are aware of) but said it should not affect iOS 26. - Outcome: Staff confirmed the photo is not stored on the server and that deleting the account results in it being hard-deleted. User confirmed closure. Important technical details: - Device: iPhone - iOS: 26.5.2 - Known related bug: reported for iOS 27 (devs aware) — not expected on iOS 26 No unresolved questions remain; user asked staff to close the ticket.

This is the start of #ticket-appsupport-seannoonan channel. Hello @sean_noonan_! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hey quick question when I created an account on aspect it gave me an option to make my first post and I attatched a photo and caption and hit post but it never showed up I posted it again and it seemed to show up this time does it not go through sometimes is it a glitch? Sorry to bug you I’m just curious that seems like a photo posting bug. what phone do you use? Sorry to bug you I’m just curious also dont apologise, were here to help iPhone iPhone which ios are you on? iOS 26.5.2 I deleted the account actually I am just curious the photo is not being stored on some kinda server right I deleted the account actually I am just curious the photo is not being stored on some kinda server right it does not get stored, dont worry. if youd been on ios 27 it wouldve been a bug the devs are aware of, but it souldnt be an issue on ios 26. Ok so if the post didn’t show up and my account was deleted it’s gone like hard deleted Ok so if the post didn’t show up and my account was deleted it’s gone like hard deleted yes. is there any other questions, or can i close this ticket? You can close the ticket
Exported transcript automatically when the ticket was closed.
Top participants:
8 - @sean_noonan_#0 (990985960248459294)
6 - @alexasophie_#0 (1260579581073821706)
1 - @Aspect Assistant#2405 (1479500542832021527)