<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-sanrihoe (1521029148766765087)
Ticket Type: APP_SUPPORT
Ticket Owner: 194454402294218752
Created: 6/29/2026, 5:46:48 AM
Locked: no
Claimed: no
Messages: 6

AI Ticket Summary

- Ticket type: App Support - User: sanrihoe (ID: 194454402294218752) - Issue reported: New Pro purchase today; posts receive no engagement (no responses or likes) and direct messages appear to have stopped working. - Staff actions: Staff member destructively__ asked if the issue persisted and requested the user try posting a text-only post (no photo) as a troubleshooting step. - Final result: No confirmation from the user that the test was performed or that the issue was resolved. Ticket was closed by destructively__ (ID: 1012012939315789865). Outcome is unclear — additional follow-up is needed if the problem continues.

This is the start of #ticket-appsupport-sanrihoe channel. Hello @Sanrihoe! Thank you for opening a **App Support** ticket.
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Hey. I've been trying to post and I never get any responses or likes on my character? Looks like dms stopped working too. I just bought pro today. @Sanrihoe
Are you still having this issue?
<@194454402294218752> Are you still having this issue? I am. I've tried several posts today and waited in between and they never got engagement. @Sanrihoe
Can you try to post a text post without a photo?
Exported transcript automatically when the ticket was closed.
Top participants:
3 - @sanrihoe#0 (194454402294218752)
2 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)