Summary — App Support ticket (owner: 1347671137114525838) - User issue: Not present in this ticket. Staff noted the user already has an open ticket (duplicate). - Staff actions: rimor (160655903031427072) claimed and closed this ticket, stating they will continue assistance in the user's existing ticket. - Final result: This duplicate ticket was closed; further help will occur in the original/open ticket. - Notes: No technical details or original issue text were provided in this ticket.