<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-rotmaster (1525522915037151232)
Ticket Type: APP_SUPPORT
Ticket Owner: 722684406120054814
Created: 7/11/2026, 3:23:26 PM
Locked: no
Claimed: no
Messages: 5

AI Ticket Summary

- Ticket type: App Support - Owner: 722684406120054814 - Staff involved: a.l.e.y.x (1168610887066730520), destructively__ (1012012939315789865) - Issue reported: User receives an error ("not able to generate") whenever a bot sends a photo; problem occurs with all bots, not just one. - Staff action: a.l.e.y.x acknowledged the report, apologized for delay, and stated this is a known bug likely related to the app's filtering system; dev team has been informed. destructively__ directed the user to check channel <#1471644386684178485>. - Final status/outcome: Ticket closed by destructively__ (1012012939315789865). No fix or workaround provided in the thread; issue remains pending with developers.

This is the start of #ticket-appsupport-rotmaster channel. Hello @Rotmaster1745! Thank you for opening a **App Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

Once a member of @Trial Helper, @Helper, @Helper Team Lead, @Moderator, @Moderation Team Lead, @Community Manager has reviewed your ticket, you’ll receive a reply here.
If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation! So everytime a bot send me a photo I keep getting the same error that it’s not able to generate It’s not just with one bot either. It’s all of them Hello! Sorry for a late answer!
Unfortunately, this is a bug we are aware of. I personally think it's because of the app's filtering system. The dev team has already been told of this issue!
I am sorry we couldn't help you for now. @Rotmaster1745
Please check #🚀-community-updates

Thank you!
Exported transcript automatically when the ticket was closed.
Top participants:
2 - @.rotmaster#0 (722684406120054814)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @a.l.e.y.x#0 (1168610887066730520)
1 - @destructively__#0 (1012012939315789865)