<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-pizzaboiii8387 (1536608921140203591)
Ticket Type: APP_SUPPORT
Ticket Owner: 591399152278306837
Created: 8/11/2026, 5:35:15 AM
Locked: no
Claimed: no
Messages: 2

AI Ticket Summary

- Ticket type: App Support - Owner: 591399152278306837 - Claimed by: Nobody - Closed by: 1012012939315789865 - Staff detected: None Summary: - User reports an ongoing bug (~2 months) in the DMs section where direct messages from certain bots do not appear in the DMs list even after active conversations. The user currently must open each bot's profile and press the message button to continue the conversation. - When the user attempts to refresh the DMs list, some bot DMs may "vanish," increasing the problem. No staff responses or troubleshooting steps are present in the ticket. - Final result: unresolved / no staff action recorded. Reproduction details, logs, or device/app version were not provided.

This is the start of #ticket-appsupport-pizzaboiii8387 channel. Hello @pizzaboiii8387! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! for the DMs section, there are some bot DMs that will not show up even though i already talked to them for a few days. how do i have them appear on the DMs list? because its annoying that i have to always find their profile and then message them through that message button. this has happened for about 2 months now and it keeps happening. if i try to refresh the DMs list, i would risk some of the bot DMs to vanish into thin air. hopefully theres a fix to this. thanks ❤️
Exported transcript automatically when the ticket was closed.
Top participants:
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @pizzaboiii8387#0 (591399152278306837)