<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-pierxedprinxess (1554114185007206461)
Ticket Type: APP_SUPPORT
Ticket Owner: 1487977067835297912
Created: 9/28/2026, 12:54:55 PM
Locked: no
Claimed: no
Messages: 15

AI Ticket Summary

The user reported not receiving free gold for creating characters on iOS. Staff reviewed the characters and explained they were ineligible because they lacked sufficient personality/background details and used prompts that were too short and not written as sentences. The user updated the characters/prompts, successfully received the gold, and confirmed no further assistance was needed. Ticket closed by a.l.e.y.x.

This is the start of #ticket-appsupport-pierxedprinxess channel. Hello @Harley! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hii! I’m so sorry idk if this is an ongoing issue but I’ve made a couple characters for free gold but I never received any. I’m on IOS. Hii! I’m so sorry idk if this is an ongoing issue but I’ve made a couple characters for free gold but I never received any. I’m on IOS. And let me guess, you didn’t read the rules and your characters don’t have prompts? @Harley I need an answer, thank you! I didn’t make them long enough, and sorry I was sleeping I didn’t make them long enough, and sorry I was sleeping It’s okay! Have you received the gold? Still no unfortunately Still no unfortunately Can you send screenshot of the prompts you’ve used? [no text] Hello! Unfortunately your character isn't eligible to claim free gold.
Here's why:
- Your character is missing details about his personality and the background isn't giving enough information.
- Prompts are not sentences and sometimes showing only a few words.
You need to fix that in order to possibly claim the gold. You can come back to us if you have any more issues! :H_LightBlue_Heart: Thank you! It worked! Thanks so much It worked! Thanks so much No problem! Do you need anything else? Nope! Thats it!
Exported transcript automatically when the ticket was closed.
Top participants:
7 - @pierxedprinxess#0 (1487977067835297912)
5 - @destructively__#0 (1012012939315789865)
2 - @a.l.e.y.x#0 (1168610887066730520)
1 - @Aspect Assistant#2405 (1479500542832021527)