<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-philomenaar (1508937360107114496)
Ticket Type: APP_SUPPORT
Ticket Owner: 1013441667346473212
Created: 5/26/2026, 8:58:21 PM
Locked: no
Claimed: 687842651319435380
Messages: 22

AI Ticket Summary

Summary: - User issue: philomenaar reported that a newly created character was not being recognized as created and did not receive the expected in-app "gold" reward. They insisted no AI was used but noted images were sourced from Pinterest and a preference image may have been edited. - Staff actions: peytonimo reviewed the character requirements (original/well-written, 0–3000 followers/following, no NSFW, no AI-generated text/profile pictures, bot must be public) and identified two potential blockers: the character initially exceeded the 3000-followers limit, and a reference/preference image may have been AI-generated. Staff asked the user to adjust follower count and replace the image, and to provide screenshots of the edit section. When fixes did not resolve it, staff reported similar reports and escalated the issue to "aspect" as a possible bug. blue.hue linked the user to channel #1471644386684178485 for updates. - Final result / current status: unresolved. Staff escalated the issue and will monitor; the ticket was closed by peytonimo to avoid ticket overflow. User was instructed that they should receive an update (in the linked channel or via ping) when the bug is fixed and to open a new ticket if the issue persists after the fix. - Important technical details: required account/character constraints (0–3000 followers limit, no AI-generated assets/text, public bot, no NSFW). Troubleshooting steps taken: reduce follower count, replace suspected-AI reference image, staff escalation to Aspect for a suspected bug. Claimed/closed by: peytonimo (687842651319435380). Detected staff: blue.hue (250238632433156097).

This is the start of #ticket-appsupport-philomenaar channel. Hello @Philomena! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation!
Hii I created him but it looks like I didn’t and i didnt use ai or anything similar idk why it is like that it tells me i haven’t done anything Hello @Philomena ! Your character must meet the following requirements:
• Original and well-written
• The bot must have 0–3000 followers/following
• No NSFW content
• No AI-generated text or profile pictures
• The bot must be public
it look like your character has far more than 3000 followers try fixing that and see if you get the gold and let me know if it works! 🙂 Ohhh i didn’t know that haha Thankss I still didn’t get the gold can you send screenshots of the character within the edit section so i can see the prompts! 🙂 Just to be sure, no AI was used when creating this character, pictures and prompts, correct? @Philomena Yes 100% sure. I did get the pictures from pinterest tho And the preference picture was edited by the creater of that post but idk if its ai I do believe the reference picture MAY be AI and that could potentially be preventing it, if you wanted to try using a different one and seeing if that fixes it 🙂 Okayy I will!! Thankss of course ! Let me know if that works ❤️ Still not sadly☹️ I apologize and appreciate your patience with this, we have gotten a couple tickets with this issue today and yesterday and I reached out to aspect about this now ! 🙂 it may need some time to get into your account so i will check in, in a little bit to see if it was rewarded ! ❤️ Okayy no worries! I tried creating another one to see if that one worked but nope sadly not either Hii I still haven’t got the gold.. Hii I still haven’t got the gold.. Hi Philomena, thank you for your patience. Please see #🚀-community-updates. Would it be okay if i close this ticket now to avoid overflow of tickets for now, when the bug is fixed you should see an update whether it be in #🚀-community-updates or a ping in any of the respective channels, and if the issue persists after the bug is fixed you can open up a new ticket! 🙂 @Philomena
Exported transcript automatically when the ticket was closed.
Top participants:
11 - @philomenaar#0 (1013441667346473212)
9 - @peytonimo#0 (687842651319435380)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @blue.hue#0 (250238632433156097)