<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-opalliana (1538789376614596608)
Ticket Type: APP_SUPPORT
Ticket Owner: 896502033429958686
Created: 8/17/2026, 5:59:36 AM
Locked: no
Claimed: 1168610887066730520
Messages: 10

AI Ticket Summary

The user reported that one character stopped replying while other characters worked normally, asking whether it was a bug or connection issue. Staff advised that the character or conversation may have glitched, been moderated, or the bot may have been deleted, and suggested deleting and retrying the conversation. Staff clarified that deleting the conversation would reset it permanently and the previous content could not be recovered. The issue was reportedly known to the developers, but no immediate fix or alternative troubleshooting method was available. The user chose to wait and thanked staff; no confirmed resolution was recorded.

This is the start of #ticket-appsupport-opalliana channel. Hello @opal! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! hey! i was just wondering what to do if a certain character isn’t replying almost as if it’s bugged while other characters are replying just fine, wondered if that’s a bug or just possibly bad wifi on my end? or if the character itself is bugged, i don’t know Hi @opal!
Thanks for reaching us for your issue!
Unfortunately, the character you were talking to might have glitched or been moderated. You can try to delete the conversation and retry to chat with the same character once again. If it still don't work, the bot may have been deleted.
Come back to me if you still need help! When deleting a conversation will the character reset? When deleting a conversation will the character reset? It will! And there is no way to recover it. I also been noticed that this is an issue the devs are aware of! There's no really much we can do for the moment. Well crap I’ve been building something lol, is there any any other way I could try to fix the issue? For the moment, not much. If you wanna wait until there is a fix, you can. However I can't promise it will fix your issue for that specific conversation. I am deeply sorry! No worries, thank you for helping! Of course! Do you have any more questions?
Exported transcript automatically when the ticket was closed.
Top participants:
5 - @opalliana#0 (896502033429958686)
4 - @a.l.e.y.x#0 (1168610887066730520)
1 - @Aspect Assistant#2405 (1479500542832021527)