<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-noblekiwi77091 (1511118924119408870)
Ticket Type: APP_SUPPORT
Ticket Owner: 1359369992956809358
Created: 6/1/2026, 9:27:07 PM
Locked: no
Claimed: 1012012939315789865
Messages: 27

AI Ticket Summary

Summary — App Support ticket (Owner ID: 1359369992956809358) Issue: - User (noble_kiwi_77091) could not create an account using Google Sign-In on Android. No specific error message was provided. What staff did: - destructively__ (claimed ticket) guided the user through standard troubleshooting: clearing/offloading app cache, uninstalling and reinstalling the app, and asked them to test other sign-in methods (Apple / email) to isolate whether it was a Google-specific or app/Android issue. - User attempted those steps where possible but could not test Apple/email sign-in due to not having access to those accounts. - flowing.bloom later took over and confirmed closure after the user reported they resolved the problem. Outcome / final result: - The user later reported, "Ok I figured out the problem, it was my account somehow." No further technical details were provided about the account issue. - User asked to close the ticket. Ticket closed by flowing.bloom. Important technical notes: - Platform: Android. - Troubleshooting performed: clear cache/offload, uninstall/reinstall, suggested testing alternate sign-in methods. - No error logs/screenshots or specifics about the account issue were provided, so root cause remains unspecified.

This is the start of #ticket-appsupport-noblekiwi77091 channel. Hello @Pace The Purple Hedgehog! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hi!

My name is Pierre, can you state your issue + evidence? 🙂 When I try to make a account using google it doesn't work and here is some proof Have you tried to offload / clear cache? No, lemme try that now Please do and let me know if it fixed the issue! Doesn't work I just got the app too Also this might be a part of the bug because I'm on Android Uninstall and installing back didn’t help as well? Also this might be a part of the bug because I'm on Android We haven’t anyone opening a ticket about this issue yet so I don’t believe it would be a specific bug that targets androids, there was a new update a couple of days ago as well! Also I did try redownloading and still doesn't work so yeah it might be that When did this issue started to happen? As soon as I tried my google account As soon as I tried my google account But the other options work fine or do they bug too? Idk because I don't use apple or email, I just use google account's Idk because I don't use apple or email, I just use google account's Can you try to use one of those options before I report this to team?
Need to know if it’s a google issue or aspect issue. Okay Thank you! Okay this might take a while but I'm logging in to my old iCloud Okay this might take a while but I'm logging in to my old iCloud No need to rush, I’m here if you need me! K I can't make or create emails or log in to apple so I can't figure that out Ok I figured out the problem, it was my account somehow Hi Pace! Just taking over Pierre/Limitless for this request. I’m glad that you were able to sort everything out Is there anything else you need help with or are we free to close the ticket? (: You can close the ticket
Exported transcript automatically when the ticket was closed.
Top participants:
14 - @noble_kiwi_77091#0 (1359369992956809358)
10 - @destructively__#0 (1012012939315789865)
2 - @flowing.bloom#0 (1265172963502854207)
1 - @Aspect Assistant#2405 (1479500542832021527)